We offer free estimates, so feel free to contact us now. Services will begin only after you agree to the repair and support fees.
For individual customers, the basic repair and support fee is ¥7,000 (tax included) for tasks completed within one hour. For corporate customers, please contact us for details. Additional charges will apply for work requiring extended hours or necessary parts.
If you are experiencing any of the troubles listed below, please do not hesitate to call us.
Computer startup issues
Are you experiencing troubles such as your computer not powering on, Windows not booting, slow performance, or being stuck on a screen with English text?
The cause of startup issues is usually either a software problem or a hardware problem.
Repairs can sometimes be completed at your home, or we may need to take the computer back for servicing. Commonly faulty parts are generally kept in stock, so repairs are usually completed within 2 to 3 days.
Repair fees start at a basic rate of ¥7,000 (tax included).
For instance, a common example is replacing the internal storage device to resolve a non-starting computer. This process, including part replacement and system reinstallation, costs ¥18,700 (tax included).
Such repairs, when requested from the manufacturer, often cost over ¥50,000.
For repair requests, please be sure to contact PC-Demagic.
We also provide free follow-up support after repairs, with friendly and thorough service.
Removal of unwanted ads and virus infections
Are you troubled by adult ads or virus infection warning screens appearing on your computer's home screen, which persist even after restarting or shutting down the device ?
Please ignore payment requests from adult ads. However, if the screen does not disappear, it will be removed using removal tools.
Most virus infection warning screens are fake and aim to trick you into purchasing unnecessary removal software as part of a malicious scheme.
We will solve these issues using removal tools. The removal fee starts at the basic rate of ¥7,000 (tax included).
Computer-related settings
We provide internet connection and wireless LAN setup services for homes and offices.
Additionally, we offer configuration services for printers and multifunction devices via wireless LAN.
Furthermore, we handle file sharing between computers and NAS server setup.
The basic fee is ¥7,000 (tax included).
If there are multiple computers or printers, additional fees may apply.
Data recovery services
We offer a service to retrieve important data from non-starting computers.
Generally, this involves removing the hard drive and connecting it to another computer to perform data recovery.
If you have accidentally deleted important files or formatted the hard drive, we use data recovery software to restore the data.
Additionally, it is possible to extract important data from the computer before sending it for manufacturer repair.
Please note that during manufacturer repair, the computer will be reset to its factory state.
Data recovery fees start at ¥8,800 (tax included). For severe damage, additional charges may apply.
Support for website creation and Excel usage
For anything related to computers, please feel free to contact us.
We offer services such as website creation and document preparation using Word and Excel (e.g., financial reports for community associations, business quotation and invoice templates using VBA).
Additionally, we assist with composing emails and chats in English, as well as English-to-Japanese and Japanese-to-English translation.
As a unique service, we also provide transcription work, converting recorded audio data into text.
Fees depend on the nature of the work, so please consult with us separately.